Booking instructions and conditions:
Typically Swiss Tours & More is referred to here as TST. Reservations and payments can be made directly via email or telephone. Reservations should be made as early as possible to guarantee the desired departure date and tour of your choice. Every tour is customized for an individual group/person and the listed tour costs are for the number of people listed. The price of the Tour covers the driver guide and the hire of the vehicle for the duration of the tour in question. Within 5 days upon receipt of our booking confirmation, a service fee of CHF 250.00 must be transferred to our bank account or payment to guarantee the booking and dates. This charge will be deducted from the final payment which has to be done before the tour begins. If the customer desires a change in the tour schedule, or the date of the tour itself, TST may add a small change fee subject to the desired change. Booking is confirmed after payment.
Cancellation of the tour by the customer:
In case of a cancellation of a tour (day or multi-day) the cancellation fees are as follows:f deposit paid up front. Customer entitled to full deposit return if cancellation is made before 21 days before tour. If cancellation is after this date, customer loses deposit.
If full tour fee is paid upfront with booking
If customer cancels between 100 and 21 days prior to tour date – 90% refund.
If customer cancels less than 21 days before the start of the tour: no refund.
In case of accident or sickness, the customer has to provide a medical certificate to prove why the tour must be cancelled. With a medical certificate, 90% of the tour fee will be refunded.
Cancellation of the tour by TST:
TST is entitled to cancel the tour if the deposit or the final payment is not received on time or for emergency cases. In such instances, the above-mentioned cancellation costs are imposed. In cases of force majeure or under circumstances that make the journey impossible or unsafe, TST will reimburse the paid amounts to the extent to which TST will not be charged for the cancelled services imposed by contracted hotels, travel agents, tour companies, etc. (Special conditions may be noted on an offer.) For emergency cancellation by TST(death, accident by company member or close family) TST is allowed to cancel the tour on short notice and reimburse 100%. If client wishes TST organise an alternative tour but there is no rate guarantee.
In case of accident or sickness, the customer has to provide a medical certificate to prove that the booked person cannot join the tour. With a medical certificate, 75% of the tour fee will be refunded.
Cancellation of the tour by TST:
If the customer doesn’t show up at the agreed time, TST is not responsible if the customer misses the tour. However, TST will be entitled to charge the full amount of the booked tour.
The participants are not insured by the organizer. The participants are obliged to provide their own health and accident insurance coverage for the planned activity.
The responsibility of TST as the tour operator or/and their suppliers is limited. The tour operator is responsible for providing the services outlined in it’s website/brochure/offer. All services are subject to the laws of the country in which they are provided and to the conditions specified by the relevant suppliers. In the absence of negligence of TST the participant waives any claim against the operator for injury, damage, loss, delay, irregularity (consequential or otherwise) or for any other cause to person or property which may occur in connection with such tour services or through the act of default of any company or person rendering any of the services included in the arrangements of the tour or otherwise in connection therewith or of any hotel proprietor or employee. TST and/or their suppliers can accept no responsibility for losses or accidental expenses due to delay or changes in schedules, defaults, or overbooking of activities of 3 rd party partners, sickness, weather, strikes, war, quarantine or other causes. All such losses or expenses will have to be borne by the participant. Baggage and small articles (coats, etc.) are at the owner’s risk throughout the tour. Any further liability of TST is excluded, irrespective of whether it is based on contractual or other grounds. The liability for property damage and financial loss is, in all cases, restricted to double the price of the program per person. The right is retained to decline, accept or retain any person as a member of the tour or to cancel or alter the tour. The participants’ contract in use by the companies when issued, shall constitute the sole contract between the companies and the purchaser.
Applicable Law/Court of Jurisdiction:
All legal relationships between the participant and TST are subject to Swiss law. Bern, Switzerland, has been agreed upon as the place of exclusive jurisdiction.
What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntary complete customer surveys, provide feedback and compete in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected form our website to personalise your repeat visits to our website.
Typically Swiss Tours will not share your information for marketing purposes with other companies.
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Access to your information and corrections
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please write to us at the following address:-
• Stirnrüti Strasse 64, 6048 Horw, Switzerland
We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
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How to contact us
By Email : firstname.lastname@example.org
By telephone: 0041 79 286 0451
This was our first trip to Switzerland and it was just wonderful… not just because the country is stunning, but also because we had a wonderful tour guide with us... read more for two days. Chris, a charming and passionate professional, was just amazing, from initial contact till the very last minute of our trip. The excellent knowledge and his sense of humour, combined with the perfect selection of tour sites, our trip was very well organised and ran smoothly. The itinerary was very well thought out. We visited various places like Lindt Chocolate Factory, Hoher Kasten Mountain, Appenzell and the cheese factory, Luzern and finally the Aeschbach Chocolatier. Combining leisure time with not-to-be-missed activities, one can see that his clients are obviously at the heart of the itinerary planning. Chris’s attention to detail was superb and he definitely kept our comfort and interests in mind. I would highly recommend this company to anyone wanting a holiday of a lifetime.
Typically Swiss Tours is the best tour guide to see all of the beauty Switzerland has to offer. Chris did an amazing job showing us almost all of Switzerland... read more in a short period of time. He really went out of his way to show my daughter and I all of the special places that we were interested in. I am looking forward to going back to Switzerland and this time with my whole family. We will definitely be using Typically Swiss Tour again! Thanks so much Chris for a great time in Switzerland we had an amazing time!
We are traveling with our 2 young children (2 and 4) in Switzerland without a car, and we wanted to get out into the smaller towns and countryside. We are... read more so glad we took a tour with Chris! He was prepared with carseats, a great sense of humor, and a lot of patience. We saw several breathtaking vistas, sleepy and beautiful Swiss towns, and a fantastic chocolate factory. We would not have been able to arrange such a wonderful day by ourselves, especially without knowing the language. The 3 adults enjoyed our time with Chris, and the 2 little ones are still asking where he's gone - he had them laughing even when it was way past naptime. I highly recommend booking a tour - it is worth it!!
Chris Wilson from Typically Swiss tours was the best tour guide we have ever had. He spent a lot of effort getting to know us before the tour happened. He... read more communicated with me several months before our arrival and welcomed my questions. He was quick to respond. All the attention he gave to us before the trip heightened the excitement to meet him. Even though we were only with him one day, he gave suggestions of what to do the afternoon before as well as made dinner reservations for us. He helped us with transportation suggestions too.
A unique thing about Chris is his desire to do something special for his clients and their tour. I asked if he would buy me a Lucerne Starbucks mug since we might not have time . He had the mug waiting for me in my hotel room! As a surprise, he added a personal tour of the factory that makes Starbucks coffee machines to our day. I honestly think we were the only people who have ever toured this amazing factory. It honestly brought tears to my eyes. Before the day he planned with me several options in case weather became an issue. I know other tour companies would not take the time to do this. We were lucky to have clear skies and didn’t need plan B or C. The day after the tour, he checked to see if we made it home safely. I hope it is obvious to you how special Chris is with pre-tour, full day tour, and post-tour attention given. He will go beyond your expectations. 5 stars is not a high enough rating.
It was hard to say goodbye to Chris Wilson and Switzerland.
After a wonderful riverboat cruise down the Rhine our group of six spent four days with Chris. Through continual checking in with each of us, to ensure our personal points... read more of interest were not missed, he expertly led us to and through the area highlights and hidden local gems. We highly recommend Chris, he will personalize your tour!
Our small group-6 was with Chris for 4 DAYS. He filled them with incredible mountain views, wonderful food, the right amount of hiking/climbing, and boat rides on Lake Luzern.... read more We saw the 'must-sees' - Mt. Pilatus, Lindt Chocolate, Stein-am-Rhein, etc. But then Chris took us to places that only a small van could negotiate - small, Swiss towns and out-of-the way stops. The trip included so many inspiring vistas that are forever locked in our memories. We hear the gentle chime of cowbells in our dreams!!